Organization and System Relationship Coaching (OSRC) is a powerful approach to strengthening a healthy sense of teamwork amongst groups in a professional environment. When every member of a team knows their value, communicates efficiently, and contributes fully, the team thrives.
As a professional coach, it is my belief that everyone could benefit from some level of relationship coaching to help maximize a team’s potential, enabling both personal and professional growth, and creating effective members of professional teams.
As I have recently become certified in OSRC, I’m excited to introduce you to the concept of relationship coaching – specifically in the workplace. If you recognize poor communication, low team morale, conflict, or poor performance within or between your teams or employees, this type of coaching could be exactly what your team needs.
Today I’m going to explain what OSRC is, how it works, and how it can help your teams and employees flourish together.
OSRC is a form of professional coaching with roots in personal relationship coaching. A professional coach with certified training in OSRC works with both individuals and groups to help workplace teams develop strong, healthy communication and coordination habits.
I like to think of OSRC in terms of human development. We all start as newborns learning who we are as individuals and how to best fulfill our needs. We gradually begin to understand who we are, what we want, and where we fit into the world.
That’s equivalent to the beginning level of OSRC: Emotional Intelligence. Every member of a group or team needs a healthy level of emotional intelligence before they can function effectively within a larger group.
With time, babies grow into toddlers and children who develop personal relationships with parents, siblings, teachers, and friends. At that stage, we start to understand the impact our behaviors can have on others.
That’s equivalent to the second level of OSRC: Social Intelligence. Individuals must develop a healthy sense of social intelligence before they can function well in larger groups or teams.
Eventually, we all start to understand our role in larger groups. It first begins with the family unit and expands to school classes, extended friend groups, and eventually, work environments. This will lead us to Relationship Systems Intelligence (RSI), which is the primary focus of OSRC.
Relationship systems intelligence or RSI is a person’s ability to see their place within a larger group and effectively function as one with that group. Teamwork requires individuals to separate their own needs from the needs of the group, which is often achieved through a sense of group identity. Personal sacrifices don’t feel threatening when you understand your place in the group and share a desire for the group to succeed.
The most effective teams comprise individuals with a strong sense of self who have developed excellent relationship-building and communication skills. These skills are utilized to create the mindset needed to function within a team effectively.
OSRC focuses on training individuals in emotional and social intelligence, providing them with the necessary tools, resources, processes, and high-level strategies they can apply in their workforce, leading to higher RSI among the team. A certified coach can work with individuals to identify and strengthen their weaknesses while guiding the team to greater RSI. The coach can improve how individuals relate to one another within the group while strengthening systems and processes utilized by the group or team.
I completed a certified coaching program to master OSRC after years of experience as a professional and personal relationship coach. I realized that real and perceived weaknesses within an individual often limit the potential and overall success and functionality of the overarching team.
As a certified coach, I have discovered that most toxic work environments and communication problems stem from low emotional or social intelligence levels. By strengthening every team member’s social and emotional intelligence, the team will benefit from each individual’s improved RSI, helping the team to rise to new levels.
- Higher levels of engagement
- Healthy, effective communication
- Efficient problem resolution
- Enhanced creativity and innovation
- Greater sense of community with a group identity
- Improved sense of personal satisfaction for individuals in the group
- Greater individual dedication to working for group success
I have seen OSRC benefit various groups, from individuals to small teams to entire companies, as this form of coaching is valuable to businesses and organizations of all sizes. The goal is to enhance communication, enabling more efficient and effective teamwork leading to better outcomes. Because everybody benefits from the skills OSRC provides, it is equally important for all teams, from small, three-person teams to large, 100-person teams, to invest in it. It will also positively impact how employees throughout the organization communicate and work together.
Organization and System Relationship Coaching also applies and adds value to small businesses without departments and teams. When you have just a few people working together to deliver results, it’s essential that they work well together to avoid developing toxic or dysfunctional habits.
You may work with a relationship coach when your personal relationships, such as those with friends and family, become increasingly challenging, and it’s no different for your professional groups and working relationships. Giving your employees a chance to develop strong relationship systems intelligence can lead them to serve as better teammates, improving communication and functionality within the team dynamic, which will likely produce better work and help to achieve the desired results.
I recently achieved one of my personal goals by completing my Organization and System Relationship Coaching Certification (OSRCC). With this new certification, I hope to help teams achieve their full potential, as I now have the skills, tools, and resources to address and develop social and emotional intelligence in professional teams.
To discuss the value of OSRC or how it can help you improve communication and teamwork while driving results within your company or organization, please get in touch with me today!